Frequently Asked Questions
Everything you need to know about your Rosso Brunello experience.
How do I determine my correct shoe size?
We provide a comprehensive size guide on each product page. Since Rosso Brunello follows European sizing standards, we recommend measuring your foot length in centimeters and comparing it to our chart for the most accurate fit.
What is your return and exchange policy?
We offer a 15-day return and exchange policy for all unworn items in their original packaging. Simply initiate a request through our returns portal, and we will arrange a reverse pickup at no additional cost.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days for metropolitan areas and 5-7 business days for regional locations. You will receive a tracking number via email as soon as your order is dispatched.
Do you offer international shipping?
Yes, Rosso Brunello ships to over 50 countries worldwide. Shipping costs and delivery timelines vary by destination and will be calculated automatically at checkout.
What materials are used in Rosso Brunello footwear?
We pride ourselves on using premium materials, including high-grade genuine leather, suede, and handcrafted synthetic blends. Each product description contains specific details regarding the upper, lining, and sole materials.
What payment methods do you accept?
We accept all major credit and debit cards (Visa, Mastercard, American Express), UPI, net banking, and Cash on Delivery (COD) for eligible pin codes within the domestic region.